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TextWise CRM Solutions offer a fast and highly reliable way to increase the efficiency of your customer support team. Call agents and customers are both directed to one-click, self-service answers. Powerful semantic analysis provides the ability to match any type of incoming query to information in any knowledge base.
If you manage a contact center for ticketing efficiency and/or customer self-service, try this app. TextWise semantic search matches incoming queries of any length and complexity to relevant information with a one-click match.
OEM CRM Search Solution
The TextWise Call Center Solution empowers your agents and customers to find highly relevant information in your knowledge bases— fast. Our solution integrates into any platform using our APIs and is deployable across most verticals.
To learn more about how TextWise can streamline your CRM efforts, please contact us today.